Privacy Policy

Effective Date: 17 April 2026

Entity: Sullivan Chivell Group Pty Ltd trading as Peregrine Automations ("we", "us", or "our")

Website: https://peregrineautomations.com.au

At Peregrine Automations, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our software development and automation consulting services.

Our privacy practices are designed to comply with the Australian Privacy Principles (APPs) contained within the Privacy Act 1988 (Cth).

(Note: Specific software applications or SaaS products developed by Peregrine Automations, such as Fixture Sync, may operate under their own dedicated privacy policies tailored to their specific data architecture.)

1. The Information We Collect

When you interact with the Peregrine Automations website or our business, we may collect the following types of information:

Personal Information: Information you voluntarily provide to us when making an inquiry, requesting a quote, or signing up for a service. This typically includes your name, email address, phone number, company name, and job title.

Communication Records: If you contact us via email, contact forms, or phone, we may keep a record of that correspondence to ensure we provide a high level of service.

Usage Data & Analytics: When you visit our website, our servers and third-party analytics tools automatically collect standard diagnostic data. This includes your IP address, browser type, device information, pages visited, and the time and date of your visit.

2. How We Use Your Information

We collect and use your personal information strictly for legitimate business purposes, including:

Providing Services: To respond to your inquiries, provide technical consulting, deliver software solutions, and manage client relationships.

Administration & Billing: To process payments, issue invoices, and manage our legal and accounting obligations.

Website Improvement: To analyze site traffic and user behavior, allowing us to optimize our website's performance and user experience.

Marketing (with your consent): To send you updates about our services or new product launches. You may opt out of these communications at any time.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted third-party service providers who assist us in operating our business. These may include:

Web hosting and cloud infrastructure providers (e.g., Vercel, AWS).

Customer Relationship Management (CRM) and email providers (e.g., Google Workspace).

Payment gateways and accounting software (e.g., Stripe, Xero).

These third parties are bound by strict confidentiality agreements and are only permitted to use your data to the extent necessary to provide their services to us. We may also disclose information if required to do so by Australian law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website may use "cookies" and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can instruct your browser to refuse all cookies; however, some parts of our website may not function properly without them.

5. Data Security and Retention

We take reasonable commercial steps to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes using encrypted web connections (HTTPS), secure cloud storage, and restricted access to client databases.

We retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal, tax, or accounting obligations.

6. Accessing and Correcting Your Information

Under the APPs, you have the right to request access to the personal information we hold about you and to ask that we correct any inaccuracies. If you wish to access, update, or delete your data, please contact us using the details below. We will respond to your request within a reasonable timeframe.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations. Any updates will be posted on this page with a revised "Effective Date."

8. Contact Us

If you have any questions about this Privacy Policy, wish to access your data, or want to make a privacy-related complaint, please contact us at:

Peregrine Automations (A trading name of Sullivan Chivell Group Pty Ltd)

Email: hello@peregrineautomations.com.au

Address: Sydney, NSW, Australia