Peregrine Automations

Built for Sydney tradies and field crews. Every call answered when you can't get to the phone.

Peregrine's AI receptionist answers in seconds, takes the details, and emails you a clear brief so you can call back when it suits. $199 a month incl. GST, no lock-in.

Tap to call +61 485 066 220. Give it a fake business name. Hesitate mid-sentence. Try to throw it off.

Who we serve

Businesses where the phone rings while you are on the tools, and every missed call has a price tag.

Plumbers

Someone with a burst pipe will not leave a message. They ring the next plumber on the list.

Electricians

After-hours faults go to whoever answers first.

HVAC

A dead aircon in a heatwave rings every business on the list until one picks up.

Demolition and earthworks

Site supervisors call once. Miss it and the job walks to the next crew.

Security patrols

A 2am alarm call that hits voicemail hits your competitor instead.

Missed calls become lost jobs

Most callers do not ring twice. If you are on the tools, on the road, or with a customer, the call goes to voicemail and the job goes to the next business on the list.

One recovered emergency callout, typically $800-$1,500 in plumbing, HVAC and electrical work, covers months of the $199 a month plan, incl. GST. Run your own numbers with the ROI calculator.

How it works

Three steps between a ringing phone and a brief you can act on.

  1. 01

    It answers and says it's an AI

    Every caller hears that they are speaking to an AI receptionist for your business. No one is misled.

  2. 02

    It captures the message and confirms the number

    The receptionist takes the caller's message and reads the callback number back to confirm it. If a detail is unclear, it asks again.

  3. 03

    A brief lands in your inbox in seconds

    You get a labelled email brief with who called, why, and the number to call back. Anything it could not confirm is flagged, not guessed.

Need it to do more? Optional add-ons include live call transfer to your team, calendar booking during the call, SMS alerts for new briefs, extra numbers or multi-location coverage, and CRM or Notion write-back of briefs. Add-ons are priced separately and can be added to any tier.

We run it ourselves

This exact system answers +61 485 066 220 right now. Call it and you will hear how it handles a real call for our business. Yours would work the same way, set up around your greeting, your caller categories and your briefs. No actors, no recordings.

Client Systems & ROI

Every build is engineered to remove manual drag, accelerate revenue workflows, and create measurable ROI through cleaner operations.

Commercial HVAC

Automating Field-to-Office Data Flow

The Bottleneck:

Technicians were spending 2+ hours a day manually typing up site notes and compliance forms, leading to delayed invoicing and a 15% error rate in data entry.

The Peregrine Protocol:

We deployed a custom voice-to-text ingestion pipeline. Technicians simply record a 60-second voice note leaving a site. The system automatically structures the data, drafts the compliance PDF, and stages the invoice in Xero.

The Profit (ROI):

14 hours saved per week per technician. Invoicing cycle reduced from 7 days to 24 hours. Zero manual data entry errors.

Event Catering

The Automated Review Engine: Reputation on Autopilot

The Bottleneck:

Consistently driving local SEO via Google Reviews was a massive administrative bottleneck for this high-volume caterer. Staff were wasting hours cross-referencing post-event calendars, manually tracking down client contact details, and sending individualised follow-up emails, leading to missed opportunities and human error.

The Peregrine Protocol:

We architected a 'set-and-forget' background data pipeline. The system silently intercepts new event bookings, mathematically filters out tentative dates, and securely logs the data. Every morning at 9:00 AM, a centralised engine queries yesterday's completed events, dispatches highly personalised review requests, and immediately updates the database to guarantee a client is never emailed twice.

The Profit (ROI):

100% elimination of manual email follow-ups. Review requests are now dynamically triggered exactly when client satisfaction is highest, passively driving up Google rankings and local social proof with absolutely zero administrative overhead.

B2B Beverage & Catering

Universal Lead Intake & Abandonment Recovery

The Bottleneck:

Incoming leads were entering the sales funnel across multiple channels with wildly different levels of buying intent. Furthermore, their frontline conversational AI was vulnerable to data loss: if a prospect abandoned a chat halfway through, the lead was permanently lost. The sales team was wasting time manually sorting inquiries and losing high-value, distracted prospects.

The Peregrine Protocol:

We architected a centralised, intent-based lead capture pipeline. The system uses an intelligent concierge to engage users 24/7, automatically translating casual human text (like 'next Friday') into strict, database-ready formats. To solve chat abandonment, we engineered a 'Safety Net' gateway: if a user closes their browser or goes inactive, the system instantly captures the partial transcript and routes it to the CRM without triggering duplicate alerts.

The Profit (ROI):

Deployment of an enterprise-grade, 24/7 automated sales representative. 100% of leads, regardless of chat abandonment, are now securely captured, perfectly formatted, and automatically categorised by intent. The sales team instantly prioritises high-value quotes with zero data loss or database errors.

Once the phone is sorted

The receptionist fixes the front line. When the calls are handled, most clients expand into the rest of the intake-to-invoice pipeline.

Free tools: ROI calculator, AI workflow diagnostic, automation discovery worksheet, and the automation skeptic challenge.

Every call answered when you can't get to the phone

Call the demo now and try to throw it off, or see exactly what you get and what it costs.

Tap to call +61 485 066 220.